CUSTOMER REVIEWS

MIKE WILLIAMS PLUMBING, HEATING, AIR CONDITIONING & SEWER

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“Cannot give a 5 star review. The service I received the first time was good. They convinced me to sign up for VIP plan, which I did. Told them where to take the payment from, since using two different cards for work done. They used the wrong card, I contacted them to use the right card, they still did not correct. Tried to cancel, didn't cancel it and didn't tell me they didn't. Noticed another payment being taken, still was a struggle to get it cancelled. Them they said since they used the wrong account that I didn't make 2 of the payments. Ridiculous”
K . R from BLOOMINGTON, IL on
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(4 / 5)
“Bruce Kimler is one of the best technicians I’ve had the experience of dealing with! He has great customer service and was able to effectively take care of the tune up on my a/c. Would definitely recommend him to anyone I come upon.”
J . P from Normal, IL on
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(5 / 5)
“As always service with MW is entertaining and educational. This particular visit there was Social Grace and Empathy. Long time customer not going anywhere else.”
j . h from normal, il on
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(5 / 5)
“Bruce and Cole provided outstanding service! Both are friendly, funny, extremely knowledgeable and were able to explain things in terms that we could understand. No overselling involved whatsoever. We are sticking with Mike Williams for all of our future HVAC and Plumbing needs. Very satisfied! THANK YOU GENTS :)”
P . H from Bloomington, IL on
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(5 / 5)
“Do not use these idiots ,person on the phone told me 99.00 for a diagnosis, the tech charged me 279.00 to flip a switch that later stuck again..came next day and tried to charge me an additional 280.00 to replace same switch! Now I have to wait a month for refund. BEWARE”
J . G from Bloomington, Illinois on
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(1 / 5)
“I would like to recognize your seasoned employee technician Bruce Kimler. (I highly recommend him). He knows his stuff when it comes to maintaining our furnace. Thank you, for being reliable Bruce, you were right on time once again. Keep up the good work! Customers like me appreciate you!”
W . O from Bloomington, Illinois on
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(5 / 5)
“I would like to recognize your seasoned employee Technician Bruce Kimler (Highly recommend him) I can not say enough about how knowledgeable, friendly, and respectful he is. He knows his stuff when it comes to maintaining our furnace. Thank you, for being reliable Bruce you were right on time once again! Keep up the good work, customers like me appreciate you!”
W . O from Bloomington, Illinois on
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(5 / 5)
“The technician was friendly, worked quickly, and did not try to oversell anything.”
M . E from Bloomington, IL on
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(5 / 5)
“Recently had Thomas Hart install a tankless water heater. He did a great job. Very professional. Highly reccomend.”
D . S from Bloomington, IL on
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(5 / 5)
“Thomas Hart solved our problems and gave some good advice. He is a good man.”
L . O from on
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(5 / 5)
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