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Mike Williams Plumbing, Heating, Air Conditioning & Sewerstarstarstarstarstar4.3 / 5

50 Total Reviews Mike Williams Plumbing, Heating, Air Conditioning & Sewer217-753-1908$3225 East Clearlake, Springfield IL


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Mike Williams Plumbing, Heating, Air Conditioning & Sewer

Mike Williams Plumbing, Heating, Air Conditioning & Sewer/files//mike_williams-logo.png$217-753-19083225 East Clearlake, Springfield IL
Mike Williams Plumbing, Heating, Air Conditioning & Sewer/files//mike_williams-logo.png217-753-1908$3225 East Clearlake, Springfield IL starstarstarstarstar 4.3 / 5 | 50 Total Reviews

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Mike Williams Plumbing, Heating, Air Conditioning & Sewer/files//mike_williams-logo.png$3225 East Clearlake, Springfield IL 217-753-1908"I was disappointed in my experience with your Company for two reasons. First, you charge an additional $250+ to get a 1-yr warranty, and then another $90 to get a 2-yr warranty. Is the labor you provided going to let me down after 90 days if I don't pay the extra $250-$340 for the extra warranty? Second, I was charged a $70 service call fee even though I was told that the $70 fee would be waived if we hired you to do the work (which we did). Together, these two issues make me wonder if you're more concerned about trying to milk me for all you can get, as opposed to trying to win me as a long-term customer. We called after we realized the $70 issue and we were told that would be refunded."
from Chatham, IL on August 27th, 2019
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5 (2 / 5)
Mike Williams Plumbing, Heating, Air Conditioning & Sewer/files//mike_williams-logo.png$3225 East Clearlake, Springfield IL 217-753-1908"Had them get rid of the sewage smell coming in our home abot 2 weeks ago.They got rid of it.Woke up today at 630 & the smell is back.Can't use the new c/a we got from them due to sewage smell.Took grandmotherout of home for it was affecting her asthma.Looking for a different plumber.$1100 down wasted."
from Jacksonville , IL on May 23rd, 2019
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5 (2 / 5)
Mike Williams Plumbing, Heating, Air Conditioning & Sewer/files//mike_williams-logo.png$3225 East Clearlake, Springfield IL 217-753-1908"Listen up people, Mike Williams is NOT what it used to be. I have been a loyal customer to them for over 18 years. I purchased my AC and Furnace from them approx. 10 years ago. In the last two years they have left my husband and myself fuming mad several times. Their customer service is just terrible!!! They will not show up for the scheduled maintenance, these appointments were made way in advance and also confirmed by them. At the last minute they move their schedule around to accommodate themselves and your appointment doesn’t matter. Well, guess what Mike Williams, that’s BS and were through with you. Go ahead and make the mistake to buy from Mike Williams but don’t say you were not warned!!! The rating I gave is two stars only because it would not allow me to enter one star!!!! PS They are overpriced and bad service! "
from Chatham, IL on April 2nd, 2019
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5 (2 / 5)
Mike Williams Plumbing, Heating, Air Conditioning & Sewer/files//mike_williams-logo.png$3225 East Clearlake, Springfield IL 217-753-1908"Unreliable service. Canceled 2 appointments on the day of and a week after the 6 month maintenance inspection by their tech, the a/c went out with no service concerns noted. Called the after hour number 3 times for emergency service and received no response until the following day after being promised that a technician would contact me shortly. Paying a monthly fee for their service is a waste of money. "
from Bloomington , IL on June 29th, 2018
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5 (2 / 5)