Customer Reviews

Mike Williams Plumbing, Heating, Air Conditioning & Sewerstarstarstarstar4.0 / 5

40 Total Reviews Mike Williams Plumbing, Heating, Air Conditioning & Sewer


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Mike Williams Plumbing, Heating, Air Conditioning & Sewer

starstarstarstar 4.0 / 5 | 40 Total Reviews

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"Mike Williams ripped me off. They overcharged me by hundreds of dollars when my AC went out. All it needed was a hard start kit (which is $10 by the way). They charged me $350 for the hard start kit. They told me they were going en a deal because they normally charge $450 for this $10 kit. Then they charged me for a completely unnecessary thermastat, when mine was still working. They sold me a $570 thermastat, promising it was the best around. I just saw the EXACT SAME thermastat on sale at Lowes $70. That’s $500 more than what it cost! Even after paying for labor, the total price should have $500 less than the almost $1,100 they charged me. I can’t express how angry I am about this rip off and how disappointed I am in the company for taking advantage of people like this.Your technicians told me my water heater was from 1989. It isn’t. They flat out lied to me. From what I’ve heard around Springfield, this is a company that is know to prey on women and overcharge women. They don’t do this with men. I think it’s disgusting. If this is how you do business, you shouldn’t be in business. I will be filing a complaint with the Better Business Bureau. I will also be reaching out to other disgruntled customers and helping them file complaints as well. "
A . R from Springfield , IL on August 9th, 2018
starstar(2 / 5)
"Unreliable service. Canceled 2 appointments on the day of and a week after the 6 month maintenance inspection by their tech, the a/c went out with no service concerns noted. Called the after hour number 3 times for emergency service and received no response until the following day after being promised that a technician would contact me shortly. Paying a monthly fee for their service is a waste of money. "
A . J from Bloomington , IL on June 29th, 2018
starstar(2 / 5)
"-00000 This is the worse company ever. I signed there service agreement. Joke. The Tech they sent out on the first day wanted to work under the table. The second visit waited all day for appointment. Call at the end of day can’t make it. Third mistake. Sent a Tech out on 3/1/2018 to service and AC when the temperature outside was 20 degree and 3 inch of snow. Last straw today appointment set. I called personally said call me st this number my number not husband out town working midnights shift. Yes yes took information all down. Called my husband as usual plus the called him all last year while he was in the 7 different states he was working in. Today the called him at 10:15 to make him aware the tech was coming out. NOT. I called at 3:02. Yes Lol bad we still have you on same day service schedule Not. Call at 4:15 we can’t come. Never use this company. No prude no commitment no morals "
L . F from Bloomington , IL on June 13th, 2018
starstar(2 / 5)