See What Our Customers Are Saying
"I am very disappointed with Mike Williams,,our air conditioning that we Bought from them on Nov. ! st 2017 has quit working called their 24 hr service center and was told they would be sending someone out, 2 hrs later called again and was again told they would get someone out... My husband is 73 on O2 24/7 we have 4 dogs and right now it is 87 in the house and 91 out side.. Just recieved a call from Jennifer from their call center and was told they dont have anyone to send out today but could set up an appointment for tomorrow.. My husband got up set and she hung up on him... This is not what our contract states or their web sight... Where is their 24/7 service... "
M . D from Rantoul, IL on July 1st, 2018
M . D from Rantoul, IL on July 1st, 2018
( / 5)
"I couldn't have been happier with their service! My air conditioning wasn't working and I called a little after 5 pm to set an appointment. I was surprised when they offered to come out the same day. Everything was taken care of promptly and professionally. I was very pleased with their service!"
S . H from Leroy, IL on June 29th, 2018
S . H from Leroy, IL on June 29th, 2018
( / 5)
"Unreliable service. Canceled 2 appointments on the day of and a week after the 6 month maintenance inspection by their tech, the a/c went out with no service concerns noted. Called the after hour number 3 times for emergency service and received no response until the following day after being promised that a technician would contact me shortly. Paying a monthly fee for their service is a waste of money. "
A . J from Bloomington , IL on June 29th, 2018
A . J from Bloomington , IL on June 29th, 2018
( / 5)
"We have had Brandon 4 times for routine maintenance . All 4 times he has showed professionalism and outstanding knowledge. He does not seemed bothered at all when asked to do or look at items of concern. He does not try to sell you on things you do not need. Again, Thank you Brandon for an outstanding job."
R . M from Bloomington, IL on June 18th, 2018
R . M from Bloomington, IL on June 18th, 2018
( / 5)
"Rating this a 0. Initially they were decent. At least they appeared to be. Service lately has been terrible. We scheduled a 6 month maintenance, We have been rescheduled 5 times. Come MW it only takes an hour or so to do the maintenance check. You kept telling us you had installations and repairs to do. You even scheduled us at the first part of the day to do it. What is the point of the service contract if you never show up to do the maintenance. Very frustrating when you have to take time off of work only to get a call later and say you can't make because ... There is always a different excuse. Hire someone if you are that busy. I can't recommend you anymore."
J . S from , IL on June 13th, 2018
J . S from , IL on June 13th, 2018
( / 5)
" Excellent job as usual. Service people always respectful of me and my home and always give me the cost before starting the work. Always explain everything."
E . S from Springfield, IL on May 25th, 2018
E . S from Springfield, IL on May 25th, 2018
( / 5)
" Friendly and competent "
V . C from Decatur, IL on May 25th, 2018
V . C from Decatur, IL on May 25th, 2018
( / 5)
" No complaints from me. On time. "
A . C from Normal, IL on May 25th, 2018
A . C from Normal, IL on May 25th, 2018
( / 5)
" Just great!"
J . E from Bloomington, IL on May 25th, 2018
J . E from Bloomington, IL on May 25th, 2018
( / 5)
" Great "
R . D from Deland, IL on May 25th, 2018
R . D from Deland, IL on May 25th, 2018
( / 5)